Skip to main content Skip to footer
T-Mobile
T-Mobile
Categories
Suggestions
  • Our story
    • Un-carrier history
    • Network & innovation
    • Awards
    • Leadership
    • Working together
  • Responsibility
    • Community
    • Sustainability
    • Consumer information
    • Privacy Center
    • Legal Center
    • Reporting
  • Newsroom
    • Categories
      • Network
      • Devices
      • Un-carrier
      • Community
      • Offers
      • Business
    • Newsroom
      • Press
      • Stories & blogs
      • Media library
      • Fact sheets
      • Media contracts
  • Investors
    • Financial performance
    • News & events
    • Stock chart
    • Corporate governance
    • Resources
  • Careers
    • Current openings
    • Meet our teams
    • Culture & benefits
    • For applicants
    • Applicant logins
Support
Categories
Suggestions
Log in Back to my account
Quick actions
  • Bill pay
  • Add a line
  • Upgrade
  • Check order status
  • Ask the Community

more from T-Mobile

  • Wireless
  • Business
  • Prepaid
  • TV
  • Banking
  • Internet

Share your screen with an Expert

Get guided support over the phone or while shopping in-store

  • For your security, personal info, tabs, and notifications are automatically hidden.
  • You can stop screen sharing at any time.
  • Experts can only see what’s on T-Mobile.com.
  • Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen.

By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
T-Mobile Privacy Notice.

Next: Generate a code to share with your Expert

Share this code with your Expert

code

Once your code has been successfully entered by your Expert, this window will close and continue to the session.

Allow screen sharing with your Expert?

Personal and sensitive data is hidden for your security and privacy.

End your session?

Ending your session will stop sharing your screen, but will not end your call.

Your session has ended

Your screen is no longer being shared with your Expert.

You are already in an active session

Your code has expired

Generate a new one to share with your Expert.

Connect with T-Mobile

  • Instagram
  • Facebook
  • X
  • You Tube
  • English
  • Español
  • Contact us

    • Contact information
    • Check order status
    • View return policy
    • Get a rebate
    • Find a store
    • Trade-in program
  • Support

    • Device support
    • Questions about your bill
    • Plans & services
    • Activate your prepaid phone or device
    • Refill your prepaid account
    • International rates
  • T-Mobile Wireless

    • Cell phone plans
    • Cell phones
    • Phone & device deals
    • 5G & 4G coverage map
    • How to switch
  • T-Mobile for Business

    • Business plans
    • Internet of Things
T-Mobile
  • About
  • Investor relations
  • Press
  • Careers
  • Deutsche Telekom
  • Puerto Rico
  • Privacy notice
  • Interest-based ads
  • Privacy Center
  • Consumer information
  • Public safety/911
  • Terms & conditions
  • Terms of use
  • Accessibility
  • Open Internet
  • Do Not Sell or Share My Personal Information
  • T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG.

  • Instagram
  • Facebook
  • X
  • You Tube

© 2026 T‑Mobile USA, Inc.